Artists we know that buyers will use their carts to store items for future purchases. Then when they checkout - which could be months later - both of you are surprised to find the pricing is not up to date. This happens because, since the time they initially added the item to their cart, you have updated pricing. When you update pricing on a product or many products you can now update the pricing in open carts and wishlists. This will alleviate any issues with pricing when the buyer places an order from an open cart or from a wishlist.
To update pricing for a specific product, navigate to Artist>Manage My Products and select a product. Once you update the pricing select save and then select the button Update Prices in Carts/Wishlists.
When updating pricing via Bulk Edit:
If you use the Bulk Edit feature with Excel to mass update prices in your store - after uploading the new Bulk Edit spreadsheet click on the button Update Prices in Carts & Wishlists located on the Manage My Products page. Please note when updating via globally, the gear will spin for a long time. It is ok to navigate away from this page while the updater continues to do its work in the background.
Please DO NOT use the Update Prices in Carts & Wishlists button if you are only updating pricing on specific products.
Please sign in to leave a comment.